Pluely for customer support
Attach your help docs to a prompt — on live calls, Pluely transcribes the customer and suggests accurate, on-policy replies while they're still talking.
Four tabs open while the customer waits.
How Pluely helps
- Attach your help docs and policies to a prompt — suggestions stay grounded and on-policy.
- Live call transcription with speaker labels, captured locally — no bot on the customer call.
- Screenshot the customer's error and ask about it without leaving the call.
- Ticket-ready summaries in one tap when the call ends.
Common questions
How does it know our product?
You attach your docs and policies to a prompt — every suggestion combines them with the live transcript.
Does anything join the customer call?
No bot joins. Audio is captured locally on your machine and works with any calling app.
What you see. What they see.
The same moment, two screens.
Start free. Upgrade when it earns it.
The free plan is the full product with your own keys — paid plans add bundled models and transcription.
Bring your own API keys. Full overlay, full stealth, no account.
- Invisible in calls and screen shares
- Your own AI + speech providers
- Custom prompts and profiles
- Zero data collection
Bundled AI and speech-to-text — nothing to configure.
- 200+ Pluely AI models built in
- 2 hours live transcription / month
- 300 AI requests / month
- CLI included — Claude Code, Gemini CLI, OpenAI Codex, Qwen Code, Ollama
Everything in Pro, with much bigger monthly budgets.
- 6 hours live transcription / month
- 1500 AI requests / month
- 10 document uploads / month
- 2 licenses (2 device activations) + priority support
Bringing your own providers? Dev Pro — $120 one-time unlocks every Pro feature for life for BYO-keys users — no subscription, CLI included, and every new release before it goes public.
Put an answer over everything.
Install it now — it'll be there for the next error, the next call, the next thing you'd rather not figure out alone.
Free plan forever · Invisible on screen shares · No bot joins your calls